Revenue/Sales Associate (SDQ)

Position Summary:

As a Revenue Associate, you will be an integral component of the client’s dynamic sales organization, acting as a sales advisor for our PayFac and ISV partners and our clients’ direct customers. Your primary mission will be to assist our partners' merchants and our direct customers in onboarding, qualifying, and activating their offers. This role will see you managing the entire sales cycle from the initial engagement to the deal closure.

Key Responsibilities: 

● Engage with partners’ merchants and our direct customers, understanding their needs

and demonstrating how our Pipe offerings can meet their business objectives.

● Manage the entire sales cycle, including prospecting, lead qualification, presentation,

negotiation, and closing

● Serve as a dedicated advisor, providing expertise and guidance to ensure a seamless

onboarding and activation experience

● Monitor and report on sales performance metrics, aiming to meet or exceed targets

● Collaborate closely with the Customer Success and Customer Service teams to ensure a cohesive customer journey and sustained satisfaction

● Provide feedback to the product and marketing teams to help shape our offerings based on market needs and customer feedback

Required Skills/Abilities:

• Advanced English proficiency
• Strong understanding of sales processes and dynamics, with the ability to negotiate and close deals effectively
• Exceptional communication and interpersonal skills, with an emphasis on building trust and advising customers
• A self-starter mentality with the drive to initiate and manage projects independently
• Proficiency with CRM software and sales management tools

Education and Experience:

• Bachelor’s degree or 2 years of experience in a related field
• Proven track record in sales or customer-facing roles, ideally within a fintech, credit, SaaS, or financial services environment

Benefits: 

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like Barna
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)
• Discounts at local restaurants and stores

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
• Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.