Sales Development Representative (SDQ)

Position Summary:

We are seeking a new Sales Development Representative to join our team. You’ll play a key role in introducing businesses to our unique values and establishing contact, developing and maintaining relationships with our partners; recommending solutions, providing support, and information, helping them unlock new levels of success and satisfaction.

Responsibilities:

• Establish and nurture rapport with both existing and potential clients, emphasizing the importance of a trust-based relationship
• Gather valuable insights from interactions with leads and funnel this information back to the marketing team 
• Schedule and conduct sales meetings with potential clients, understanding their specific needs and challenges
• Oversee existing accounts, identifying opportunities for up-selling and cross-selling. Regularly collect feedback to improve services and products 

Required Skills/Abilities: 

• Advanced English proficiency
• Experience with sales; demonstrated ability to identify opportunities, build relationships, and close deals
• Customer-Centric: Always puts the client's needs and concerns at the forefront, aiming to provide the best solution and service
• Ability to analyze sales data, understand market trends, and use insights to strategize and optimize sales efforts
• Negotiation Skills; proficiency in discussing terms, prices, and other deal specifics to arrive at a mutually beneficial agreement
• Strong communication skills, both written and verbal; ability to articulate ideas, product value propositions, and address client concerns clearly and persuasively 
• Adaptable & Self-Reliant; able to adapt tone and style to different prospect personalities.
• Familiarity with Customer Relationship Management tools (such as HubSpot) to track interactions, manage leads, and analyze sales funnels. Experience with Sales Enablement tools (such as Sales Navigator, Lemlist, Apollo, Lavender,…) is a big plus
• Be highly organized; having a clear process for handling high-stress situations through proper time delegation.
• Solution-oriented, proactive, open to feedback, and a team player who understands the importance of collaboration and values input from other departments and colleagues.
• Belief in the ability to develop and improve through effort and learning. Strives to achieve the best outcome possible.

Education and Experience:

• 1-2 years of professional experience in sales, inside sales, or a related customer-facing role.
• Bachelor's degree or associate's degree in related fields

Benefits: 

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like BARNA
• Tuition Reimbursement for qualified candidates
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!

Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.