Lead Network Engineer (SDQ)

Position Summary:

As a Lead Network Engineer, you will be responsible for designing, implementing, and maintaining complex network systems. You will lead a team of network engineers, provide technical guidance, and ensure the stability, security, and scalability of all network infrastructure. Your role involves collaborating with cross-functional teams, managing network-related projects, and responding to high-level incidents. Strong leadership, problem-solving skills, and expertise in network architecture and protocols are essential for success in this position.

Key Responsibilities:

• Lead and mentor a team of network engineers in daily operations, ensuring efficient and effective task execution.
• Lead and manage network-related projects from conception to completion, including planning, design, implementation, and documentation.
• Perform comprehensive network administration, including configuration, maintenance, and upgrades of network devices.
• Drive network optimization initiatives to enhance performance, reliability, and security.
• Implement and manage network monitoring solutions to proactively identify and resolve issues.
• Oversee incident management, ensuring the timely resolution of network-related problems and minimizing downtime.
• Ensure that the corporate network infrastructure meets the compliance certifications (PCI DSS, SOC2 Type 2, HIPAA, etc.) requirements.
• Contribute to the development and enforcement of network policies, procedures, and best practices.

Required Skills/Abilities:

• Advanced English proficiency. 
• Strong leadership abilities with a proven track record of guiding and motivating teams.
• Excellent time management and organizational skills, with the ability to prioritize and manage multiple tasks effectively.
• Exceptional teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
• Superior problem-solving skills, with a methodical approach to identifying and resolving complex technical issues.
• Highly service-oriented with a commitment to providing excellent support to internal and external stakeholders.
• Strong knowledge of networking protocols (TCP, IP, DNS, DHCP, HTTP, IPSEC, SNMP, STP) is required.
• Experience with Fortinet or Ubiquiti products is highly desirable.
• Experience in cloud networking (AWS, Azure, GCP) is a plus.
• Familiarity with network monitoring tools such as Site24x7, Cacti, or SolarWinds is a plus.

Education and Experience:

• Bachelor's degree in Systems Engineering, Electronics, Networking, or a related field.
• Minimum of 3 years of experience working as a Network Engineer, with proven experience in: Network infrastructure implementations, Network administration, Network troubleshooting, Wireless Networking
• At least one professional certification in the network field (e.g., CCNA, Fortinet NSE, Network+).

Benefits: 

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like Barna
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)
• Discounts at local restaurants and stores

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
• Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.