UX Designer (SDQ)

Distrito Nacional, Santo Domingo, Dominican Republic
Full Time
Client Services
Experienced

Position Summary:

We are seeking an experienced and innovative UX Designer to craft intuitive, engaging, and accessible user experiences across our digital products. This role will collaborate closely with product managers, engineers, and other designers to bring user-centered design solutions to life. The UX Designer will help translate business goals and user needs into seamless experiences that drive customer satisfaction and business growth.

 

Responsibilities:

  • User Research: Conduct user interviews, usability testing, surveys, and competitor analysis to understand user behaviors and needs.
  • Wireframing & Prototyping: Create user flows, wireframes, prototypes, and high-fidelity designs to communicate interaction and design ideas.
  • Design System Contribution: Help maintain and evolve the company's design system, ensuring consistency across all digital touchpoints.
  • Cross-Functional Collaboration: Partner with product managers, engineers, and stakeholders to align user experience with business objectives.
  • Information Architecture: Organize and structure content and workflows to optimize usability and navigation.
  • Usability Testing: Plan and conduct usability testing sessions, analyze feedback, and iterate designs based on findings.
  • Accessibility Standards: Ensure designs meet accessibility standards and best practices.
  • Continuous Improvement: Stay updated with the latest design trends, tools, and technologies to bring innovative solutions to our products.
 

Required Skills/Abilities:

  • Advanced English proficiency.
  • Strong portfolio showcasing UX design work and problem-solving approaches.
  • Proficiency with design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
  • Solid understanding of user-centered design principles and usability best practices.
  • Experience with conducting user research and applying insights to design decisions.
  • Ability to present and communicate design decisions effectively.
  • Familiarity with HTML/CSS and responsive design principles is a plus.
  • Experience in eCommerce, SaaS, or consumer-facing digital products preferred.
  • Love of food and cooking! Cooking skills and/or experience in the culinary industry are a plus.
 

Education and Experience:

  • Bachelor's degree in Graphic Design, or a related field.
  • Relevant UX coursework or a portfolio demonstrating strong UX skills.
  • 3+ years of experience in UX design, interaction design, or a related field.
 

Benefits: 

  • Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
  • Free snacks every day
  • Free catered lunch every day
  • Free catered dinner (for those on night shifts)
  • Door-to-door transportation after 9:00 PM
  • Happy hour on Fridays
  • Holiday parties!
  • An amazing, unique office environment (no cubes, no assigned workstations!)
  • Growth and development opportunities (the most in the industry!)
  • Professional development courses by leading business schools like Barna
  • Yoga and workout classes (coming soon!)
  • Community service opportunities (#HoratioCares)
  • Discounts at local restaurants and stores
 

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

  • Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
  • Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
  • Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
  • Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.
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