Documentation and Onboarding Analyst (SDQ)

Position Summary:

At Horatio, we are looking for a proactive and detail-oriented analyst with strong public speaking skills to support internal documentation management, assist in onboarding processes (HR information), and ensure compliance with internal policies and labor regulations. Must maintain high confidentiality levels, handling sensitive information, and possess intermediate English proficiency.

Responsibilities:

• Create, update, and manage internal documentation 
• Coordinate and deliver onboarding sessions for new hires (HR information) 
• Maintain organized and up-to-date employee documentation by internal policies and legal requirements. 
• Assist in reviewing official documents for onboarding 
• Handle confidential and sensitive information with discretion and professionalism. 
• Ensure compliance with internal HR procedures and policies. 
• Collaborate with other departments to support continuous improvement initiatives. 

Required Skills/Abilities:

• Advanced English proficiency (reading, writing, and communication). 
• Proficient in Google Sites, Google Drive, and general office tools. 
• Strong public speaking and interpersonal skills. 
• High level of discretion, ethics, and responsibility when handling confidential documents. 
• General understanding of labor laws and government platforms. 
• Proactivity and the ability to work independently. 
• High attention to detail. 
• Excellent verbal and written communication. 
• Strong organizational and time management skills. 
• Teamwork and adaptability

Education and Experience:

• Degree or senior student in Business Administration, Psychology, Law, or a related field. 
• Minimum 1 year of experience in a similar role.

Benefits: 

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like Barna
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)
• Discounts at local restaurants and stores

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
• Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.