Position Summary:

As a Data Science Specialist (SDQ), you will support business optimization by leveraging data analysis to identify strengths, areas for improvement, operational efficiency, and growth opportunities, both in the short and long term. You will drive continuous product and business improvements through cross-functional collaboration, data-driven insights, and strategic initiatives. Proficiency in data analysis tools, business intelligence platforms, and statistical methods will be essential in translating complex data into actionable recommendations. Additionally, you will be responsible for the upkeep and maintenance of reporting systems, ensuring data integrity and consistency across various metrics and dashboards. You will work closely with engineering, product, and operations teams to implement data-driven solutions, all while ensuring the consistent delivery of high-quality customer service to both internal and external stakeholders.

Responsibilities:

• Design and develop interactive dashboards, reports, and visualizations using data analysis tools such as Tableau, Looker, or Power BI.
• Utilize your expertise in data visualization best practices to create compelling and informative visual representations of data.
• Analyze complex datasets and identify trends, patterns, and actionable insights.
• Develop data models, queries, and transformations to ensure accurate and efficient data retrieval.
• Work closely with stakeholders, clients, and cross-functional teams to understand their reporting needs and deliver actionable insights reports.
• Conduct testing and quality assurance to ensure the accuracy and reliability of the data visualizations and reports.
• Provide training and support to stakeholders on using data visualization tools and interpreting multiple metrics.
• Stay updated with the latest trends and advancements in business intelligence and data visualization.
• Collaborate with the data engineering and product teams to ensure data integrity, availability, and performance.
• Identify opportunities for process improvement and optimization within the business intelligence and data visualization workflows.

Required Skills/Abilities:

• Advanced English proficiency. 
• Strong analytical skills, with the ability to analyze large and complex data sets and identify trends and insights.
• Experience with data visualization tools such as Tableau, Looker, or Power BI (please share your portfolio, if you have one).
• Understanding of data collection, cleaning, transformation, and analysis processes.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication skills, with the ability to express complex issues in plain language with internal and external clients.
• Ability to work collaboratively and cross-functionally in a fast-paced and growing business.
• Knowledge of statistical analysis and modeling techniques.
• Familiarity with programming languages such as Python, R, or SQL preferred.
• Experience with DevOps methodologies, tools, and processes preferred.
• Ability to stay up-to-date with the latest trends and technologies in data analysis and reporting.

Education and Experience:

• Bachelor's degree in Business, Data Analytics, Statistics or related field preferred or experience in the field
• 2+ years of experience as a Data Science Specialist or in a similar role. 

Benefits: 

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like Barna
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)
• Discounts at local restaurants and stores

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
• Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.